Why aren't Some Asset Properties Appearing on the Website?

Introduction

Although Ops supports over 60 Asset Properties, not all of them are configured to appear on the website.

During implementation, each client selects the Asset Properties that are most relevant to their business. These selected properties are the only ones displayed on the website, while the remaining properties continue to be available for internal use within Ops.

How Are Asset Properties Displayed on the Website?

During implementation, clients choose:

• Up to 10 Asset Properties to display on the Package Selection page.
• Up to 3 of those 10 Asset Properties to display on the Vehicle Tile page.

Only these configured Asset Properties are published to the website.

Why Isn't My Asset Property Showing?

If an Ops user selects an Asset Property that was not included in the configured Top 10 Asset Properties, it will not appear on the customer website, even though it has been assigned to the asset in Ops.

This is expected system behaviour.

Can I Change Which Asset Properties Appear?

Yes. If you would like different Asset Properties to be displayed on your website, please contact your Account Manager

The configured Asset Properties can be updated to better reflect the information you want customers to see.

Article by Roshel Jose

Please note:

1. The JRNY platform is constantly evolving and new features and functionalities are added all the time. We are constantly updating the Knowledge Base, but some instructions and/or images you see in these articles may vary slightly from what you can see in your own environment. Get in touch with support@tomorrowsjourney.co.uk when in doubt.
2. Some features and functionalities may require configurations or additional development to work in your environment. Please speak to us if you have any questions.