Extending a Booking

Extending a booking does the following:

  • Extends the end date by the number of months the Ops user sets.
  • Extension based on original terms of booking. No contract will be issued.

This article will show you how to extend an in-progress booking for a customer.

  1. Log in to the back office and go to the Bookings Module.
  2. Click the In Progress tab. Select a customer who needs their booking to be extended.
Test data is used in all screenshots.


  1. To extend this booking to another six months, click the Take Action button to the right of this booking to get the Extend option: 



  1. Click on Extend to open the Extend Window:



  1. Pick six months from the Extend By (Months) Dropdown and see that the New End Date/time shows 05/08/2024. Click the 'Save' button to register the new end date.



  1. A toast notification will appear at the bottom of the screen confirming the new end date.

6. This booking can be seen under the In Progress tab with a new end date:


Article by Roshel Jose


Please note:

  1. The JRNY platform is constantly evolving and new features and functionalities are added all the time. We are constantly updating the Knowledge Base, but some instructions and/or images you see in these articles may vary slightly from what you can see in your own environment. Get in touch with support@tomorrowsjourney.co.uk when in doubt.
  2. Some features and functionalities may require configurations or additional development to work in your environment. Please speak to us if you have any questions.
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