Manage your Ops email notifications

Choose which Ops notification e-mails you receive about your fleet, bookings, customers and payments, such as a failed payment or a booking that ends soon. Switch off emails that aren’t relevant to your role.

Your settings apply only to your account. All notifications are off by default, so turn on the ones you need. If your colleague needs the same email, they must turn it on in their own account.

Note: You need access to Settings to manage your email notifications.

Turn a notification on or off

1. Go to Settings > Admin and click the envelope icon to open Email Notifications.
2. Find the notification. Notifications are grouped into Insurance Checks, Asset, Booking, Customer and Finance, and each one has a description of what triggers the email.
3. Click the switch next to the notification.

Changes save automatically.

Note: The notifications available depend on your business’s setup. If you can’t find an email you need, contact support.

Article by Shreyash Joshi

Please note:

1. The JRNY platform is constantly evolving and new features and functionalities are added all the time. We are constantly updating the Knowledge Base, but some instructions and/or images you see in these articles may vary slightly from what you can see in your own environment. Get in touch with support@tomorrowsjourney.co.uk when in doubt.
2. Some features and functionalities may require configurations or additional development to work in your environment. Please speak to us if you have any questions.