Renew a Booking
The Ops can use the Renew button to renew a booking.
The features of this booking option are as follows:
- The Renewal will start at the end date of the current booking.
- Pricing changes made since the booking was created will reflect on a renewed booking.
- The Ops user can change the mileage and duration when renewing the booking.
- A new contract with the same asset will be sent to the customer.
This article will cover the process of renewing a booking.
- Go to the Booking Module and choose a booking to be renewed under the In Progress tab. Click the 'Take Action' button against the booking to open a dropdown menu, then click the Renew button.
- Fill out the Renew Booking Modal, tick the check box for the contract to send the renewal contract to the customer, and click 'Save.'
The renewed booking is in the Approved Tab status with a "_1" added to the original booking reference.
Article by Roshel Jose
Please note:
- The JRNY platform is constantly evolving and new features and functionalities are added all the time. We are constantly updating the Knowledge Base, but some instructions and/or images you see in these articles may vary slightly from what you can see in your own environment. Get in touch with support@tomorrowsjourney.co.uk when in doubt.
- Some features and functionalities may require configurations or additional development to work in your environment. Please speak to us if you have any questions.