Swapping a Vehicle
The Ops user can swap an asset for the customer for the customer immediately without any contract implications. This could be useful for cases such as vehicle breakdowns. Swapping an asset feature involves:
- An alternate asset is picked with the same terms, price mileage and duration as the previous asset.
- No contract sent to the customer.
- Go to the 'Booking' Module and choose a booking in the Progress tab to swap a vehicle. Click the ' Take Action' button to open a dropdown menu, then click 'Swap Asset.'
- In the Swap Asset Modal, search for an asset to swap in the search field.
- Click the 'Select' button against the asset and click the 'Swap Asset' button.
- A green confirmation message appears on top of the Swap Asset Modal. Click the 'Close' button to exit the Modal.
The booking has the new asset registration number of the swapped asset.
Article by Roshel Jose
Please note:
- The JRNY platform is constantly evolving and new features and functionalities are added all the time. We are constantly updating the Knowledge Base, but some instructions and/or images you see in these articles may vary slightly from what you can see in your own environment. Get in touch with support@tomorrowsjourney.co.uk when in doubt.
- Some features and functionalities may require configurations or additional development to work in your environment. Please speak to us if you have any questions.