Cancelling Bills

This article is for environments that have enabled the Ledger Module. If you're interested in setting this up in your back office, please get in touch with the Product Team.

The steps to cancel bills charged against a customer are as follows:

  1. Go to the Ledger Module and click on the 'Transactions' tab.

  1. Click on the "Cancel Bill" option after clicking the three-dotted button against the transaction to be cancelled.

  1. Click OK on the confirmation Modal

  1. A toast notification appears at the bottom, and the corresponding credit entry is seen to balance the debit transaction.


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