Refunding Payments


The back office user can only issue full refunds for the payment made by the customer. The steps to issue a refund are as follows:

  1. Go to the Ledger module and click the Transaction tab.
Test data is used in all screenshots.

2. Choose a payment to be refunded and click the menu button.

  1. Click the "Refund Payment" option in the dropdown menu.

  1. Click 'OK' on the confirmation Modal.

  1. A toast notification appears at the bottom, and the refund will take a few minutes to reflect on the Ledger.



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