Refunding Payments
The back office user can only issue full refunds for the payment made by the customer. The steps to issue a refund are as follows:
- Go to the Ledger module and click the Transaction tab.
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2. Choose a payment to be refunded and click the menu button.
- Click the "Refund Payment" option in the dropdown menu.
- Click 'OK' on the confirmation Modal.
- A toast notification appears at the bottom, and the refund will take a few minutes to reflect on the Ledger.