Adding Additional Drivers in Ops

We always recommend customers self serve but if the customer cannot add drivers in the customer account, then you can do it in the back office by following these steps:

  1. Log in to the back office, and select a customer account either from the customer module or clicking the customer name on the booking.
Test data is used in all screenshots.
  1. Click the 'Take Action' button and then 'View' from the dropdown.

  1. This action will open the Customer Details Page. Scroll down to the Driver Details section, and click the 'Add' button to open the 'Add Driver' form.

  1. Complete the form and click the 'Save' button to add the new driver.

  1. A toast notification appears at the bottom of the screen, and a confirmation message confirms the same on the modal.

The new driver detail has now been added to the Driver Detail section and must be verified.

You can follow this article to learn how to verify a customer/driver.

Article by Roshel Jose


Please note:

  1. The JRNY platform is constantly evolving and new features and functionalities are added all the time. We are constantly updating the Knowledge Base, but some instructions and/or images you see in these articles may vary slightly from what you can see in your own environment. Get in touch with support@tomorrowsjourney.co.uk when in doubt.
  2. Some features and functionalities may require configurations or additional development to work in your environment. Please speak to us if you have any questions.
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