DVLA Checks for Customers (UK only)
To run a DVLA check on the customer, follow these steps:
1. Log in to the back office. Navigate to the Customer Module and select a customer.
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Click the 'Take Action button' and choose 'View' from the dropdown menu.
- This will take you to the Customer Details Page. Scroll down to the Driver Section and click the three-dotted button next to the unverified driver.
- Click the 'View License Record' button to open the License Record Modal.
- The License Record Modal opens. Click the 'Request DVLA check' button.
- A toast notification will appear at the bottom of the screen, and a green confirmation message will appear on the modal, confirming that the DVLA check has been initiated.
Article by Roshel Jose
Please note:
- The JRNY platform is constantly evolving and new features and functionalities are added all the time. We are constantly updating the Knowledge Base, but some instructions and/or images you see in these articles may vary slightly from what you can see in your own environment. Get in touch with support@tomorrowsjourney.co.uk when in doubt.
- Some features and functionalities may require configurations or additional development to work in your environment. Please speak to us if you have any questions.