Early End a Booking
The Early End option involves:
- Changing the end date to an earlier date
- No price, duration, or mileage changes
- No contract is sent to the customers
- It has a 'Returning' Ops status to mark the asset's status, if applicable.
N.B! Early End is not the same as End Journey/ending a booking - Early End only changes the end date of the booking.
Here are the steps to early end a booking:
- Click the 'Bookings' module, go to 'In Progress' from the bookings tab and choose a booking to be early ended.
- Click the 'Take Action' drop-down on the right-hand side and choose 'Early End':
- Select an earlier end date. If applicable, change the Ops Status to 'Returning'. Then click the 'Save' button.
- Go to the Booking module and the In Progress tab to see the booking with an earlier end date.
Article by Roshel Jose
Please note:
- The JRNY platform is constantly evolving and new features and functionalities are added all the time. We are constantly updating the Knowledge Base, but some instructions and/or images you see in these articles may vary slightly from what you can see in your own environment. Get in touch with support@tomorrowsjourney.co.uk when in doubt.
- Some features and functionalities may require configurations or additional development to work in your environment. Please speak to us if you have any questions.